Shipping policy

At Plushen, we work hard to get your order to you as quickly as possible. Here's everything you need to know about how and when your items will arrive.

Processing Time

All orders are processed and shipped within 2–4 business days of being placed. Once your order has been dispatched, it's on its way to you.

Delivery Time

International orders typically take 5–15 days to arrive after they've been shipped. Delivery times are estimates and can vary depending on your location, your local postal service, and customs processing in your country.

High-Volume Periods

During busy times — such as sales, holidays, product launches, or other periods of high demand — processing and delivery times may be longer than usual. We always aim to keep any delays to a minimum and appreciate your patience during these periods.